SaaS Customer
Our SAAS based customers access office space management software via WEB application and mobile application which can be downloaded from both Playmarket and AppStore. Our system is constantly evolving. We introduce new features every 1-2 months.
SAAS services:
– 24 x7 operation
– consutancy sevice for customer technical staff via email and ticket system
– Web application updates automatically installed
– Mobile application updates automatically installed
– Response within 8 hours during weekday for standard support plan
– Response within 4 hours during weeks and contact via phone for special support plan
SAAS services:
– 24 x7 operation
– consutancy sevice for customer technical staff via email and ticket system
– Web application updates automatically installed
– Mobile application updates automatically installed
– Response within 8 hours during weekday for standard support plan
– Response within 4 hours during weeks and contact via phone for special support plan
On-Premises Customer
Enterprise customers on on-premises license run office space management software on their own infrastructre both Frontend web application and Backend server. Mobile application provided from Skyscraper.space as a package ready to publish under customer enteprise. Our system is constantly evolving. We introduce new features every 1-2 months.
Support services for on-premises license:
– consutancy sevice for customer technical staff via email and ticket system;
– Web application updates provided as installation package for self installation;
– Backend server security update packages are provided for self installation
– Mobile application updates provided as packages for enteprise account
– Response within 8 hours during weekday for standard support plan
– Response within 4 hours during weeks and contact via phone for special support plan
Support services for on-premises license:
– consutancy sevice for customer technical staff via email and ticket system;
– Web application updates provided as installation package for self installation;
– Backend server security update packages are provided for self installation
– Mobile application updates provided as packages for enteprise account
– Response within 8 hours during weekday for standard support plan
– Response within 4 hours during weeks and contact via phone for special support plan